How To: Onboarding for your Payment Gateway

Step-by-Step: Onboarding for your Payment Gateway


1. By now, you should have received an email with your Application Form access. The Subject of the email is: Get Started with ManagedOrg Today!

By now, you should have received an email with your Application Form access. The Subject of the email is: Get Started with ManagedOrg Today!

2. Click on Get Started today!

Click on Get Started today!

3. Once logged in, you will need to start filling in the application with some basic contact details

Once logged in, you will need to start filling in the application with some basic contact details

4. Please ensure the following is checked: Primary Contact for PCI Compliance

Please ensure the following is checked: Primary Contact for PCI Compliance

5. Click on Chargebacks

Click on Chargebacks

6. Click on Primary Contact for Business Related Communications

Click on Primary Contact for Business Related Communications

7. You will then need to create your online portal access. Make sure this is memorable.

You will then need to create your online portal access. Make sure this is memorable.

8. You will then need to go through KYC and business info. Find further information below on why this is required. A control person's details are required for this section, someone such as CFO or CEO. This is required when doing checks the person must be associated with the Org.

What is the purpose of this?

Every organization regardless of status (corporation, sole proprietor, non-profit, LLC, etc.) is required to complete a merchant application in order to be legally eligible to accept card type payments.  Merchant agreements are mandated by legislation and the card brands to protect organizations and ensure the processor follows all of their obligations outlined in the contract (ie. price certainty mutually agreed upon, method of receiving payment, ensuring the proper bank account is used for an organizations deposits, etc.)

What is needed from our organization to get set up?

A card acceptance form contract is needed to get set up.  This includes information on the organization as well as information to verify the identification of the individuals signing on behalf of the organization.  These measures are in place to protect all parties involved.

We are a non-profit and not an individually owned corporation.

This is a common question that arises from non-profits and we are glad you asked.  Regulatory requirements and the card brands who enable processors to allow clients (regardless of organizational status) to accept credit cards require that a mutual agreement is put in place.  This requires information on the organization (ie. address, tax id, non-profit status, etc.) and id verification for the individual(s) at the organization to ensure the individual signing on behalf of the organization is a real person who has the ability to sign on behalf of the organization.  Even though an id check and address verification are required for this, this does not legally bound the individual, it is simply a verification to prove the individual has signing authority at the organization.  This is a requirement with all processors as part of anti-money laundering and KYC (know your customer) measures that is compulsory for all to follow.

You will then need to go through KYC and business info. Find further information below on why this is required. A control person's details are required for this section, someone such as CFO or CEO. This is required when doing checks the person must be associated with the Org.

9. Select Control Person

Select Control Person

10. Click on Ownership Percentage‚ÄČas 100%. This payment gateway application is open for all organization types, and while your organization may be not for profit, this section is required for KYC

Click on Ownership Percentage‚ÄČas 100%. This payment gateway application is open for all organization types, and while your organization may be not for profit, this section is required for KYC

11. SSN is required as a part of KYC and anti money laundering checks. This does not bind this individual personally responsible.

SSN is required as a part of KYC and anti money laundering checks. This does not bind this individual personally responsible.

12. Authorized Signatory Details: This must be the same control person as inputted above.

Authorized Signatory Details: This must be the same control person as inputted above.

13. Click on SAVE AND CONTINUE

Click on SAVE AND CONTINUE

14. Transaction and Processing Information: Please input estimates below

Transaction and Processing Information: Please input estimates below

15. Percent of goods/services rendered with the below time frames to total 100%. Ensure Goods/Services rendered with in 0-7 days as 100% and the remaining as 0%

Percent of goods/services rendered with the below time frames to total 100%. Ensure Goods/Services rendered with in 0-7 days as 100% and the remaining as 0%

16. Products & Integrations: This section is not editable

Products & Integrations: This section is not editable

17. Click on SAVE AND CONTINUE

Click on SAVE AND CONTINUE

18. Deposit Account Details: Please enter the banking details of where you would like your funds deposited

Deposit Account Details: Please enter the banking details of where you would like your funds deposited

19. Please provide proof of ownership of deposit bank account if available

Please provide proof of ownership of deposit bank account if available

20. Click on SAVE AND CONTINUE

Click on SAVE AND CONTINUE

21. Contracts ONLINE PAYMENT INTERFACE: Please ensure you read and understand the contracts before accepting. If you have any questions, please email [email protected]

Contracts ONLINE PAYMENT INTERFACE: Please ensure you read and understand the contracts before accepting. If you have any questions, please email contact@managedorg.io

22. Once you are happy, click AGREE AND CONTINUE

Once you are happy, click AGREE AND CONTINUE

23. Bank Account Disclaimer: Please ensure you read and understand the contracts before accepting. If you have any questions, please email [email protected]

Bank Account Disclaimer: Please ensure you read and understand the contracts before accepting. If you have any questions, please email contact@managedorg.io

24. Once you are happy, click AGREE AND CONTINUE

Once you are happy, click AGREE AND CONTINUE

25. SUB-MERCHANT PROCESSING AGREEMENT: : Please ensure you read and understand the contracts before accepting. If you have any questions, please email [email protected]

SUB-MERCHANT PROCESSING AGREEMENT: : Please ensure you read and understand the contracts before accepting. If you have any questions, please email contact@managedorg.io

26. Once you are happy, click AGREE AND CONTINUE

Once you are happy, click AGREE AND CONTINUE

27. You will now need need to sign. There are the following options:

You will now need need to sign. There are the following options:

28. Send to somebody else (should be control person)

Send to somebody else (should be control person)

29. Select Myself (should be control person)

Select Myself (should be control person)

30. Once chosen, you must sign, type or upload signature

Once chosen, you must sign, type or upload signature

31. Click on SUBMIT

Click on SUBMIT

32. Once signed and submitted, you will receive email confirmation.

Once signed and submitted, you will receive email confirmation.

33. *IMPORTANT* Please also note that a PCI Compliance email will be sent out by Security Metrics within two to three weeks. Please see more details below:

It is essential to read, log in and sign the documents to be compliant with mandated PCI regulations. Failing to complete this process within the stipulated time frame may result in the imposition of a non-compliant fee until your compliance status is achieved.

34. Your application will be submitted to underwriting waiting approval. Approval can take up to two to three business days. Once approved, you will receive an 'Access to your Payments Portal' email

Your application will be submitted to underwriting waiting approval. Approval can take up to two to three business days. Once approved, you will receive an 'Access to your Payments Portal' email